Terms of Service

IMPORTANT NOTICE: PLEASE READ THESE TERMS OF SERVICE CAREFULLY—THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS, AND INCLUDE WAIVERS OF RIGHTS AND LIMITATIONS OF LIABILITY. THEY ALSO REQUIRE DISPUTES BETWEEN YOU AND US TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION AND TO WAIVE ANY RIGHT TO A JURY TRIAL, CLASS OR COLLECTIVE ACTIONS OR PROCEEDINGS, AND ANY OTHER COURT PROCEEDING OF ANY KIND, SUBJECT TO LIMITED EXCEPTIONS. UNLESS YOU OPT OUT IN ACCORDANCE WITH THE OPT-OUT PROCEDURES DESCRIBED BELOW, YOU WILL BE BOUND BY THESE TERMS. THE FULL TERMS OF THE ARBITRATION AGREEMENT ARE BELOW.

I. Introduction

These Terms outline the rules and guidelines governing your use and access of our Services (including the website crewgood.com and related city chat interfaces) and define the relationship between you (the user) and us (the service provider). For example, these Terms explain: (1) what you can expect from us; (2) what we expect from you; (3) who can do what with Your Content and on the Services; and (4) how we will resolve disputes between you and us.

By using the Services, you are entering into a binding contract with us that includes these Terms. Other Terms may govern certain features or material on the Services, such as free trial and reward programs, subscription programs, and offers. By participating in any activity on the Services governed by Other Terms, you agree that you will be subject to those Other Terms in addition to these Terms.

For information on how we collect, use and protect personal data, please refer to our Privacy Policy. By using our Services, you also acknowledge and accept our Privacy Policy.

II. Definitions

In this document, capitalized words not otherwise defined have the meanings given to them in this Definitions section or otherwise defined throughout.

• "ADR Services" means ADR Services, Inc., www.adrservices.com.
• "ADR Services Batching Procedure" means for the ADR Services to (i) administer Disputes in at least 20 batches, with the discretion to create additional batches if ADR Services finds that they are necessary to facilitate the efficient resolution of demands; and (ii) apply a single initial filing fee and administrative fee per batch for each side with respect to the fees set forth in ADR Services’ then-current Mass Consumer Non-Employment Arbitration Fee Schedule.
• "ADR Services Rules" means ADR Services rules and procedures then in effect.
• "AI Tools" means third-party generative artificial intelligence tools.
• "App Store" means the third party from whom you received the Mobile Application license, e.g., the Apple or Google app stores.
• "App Store Sourced Application" means a Mobile Application accessed through or downloaded from the Apple App Store.
• "Company," "we," "our," and "us" means and refers to Civilized AI, doing business as Crewgood, and its respective employees, directors, officers, and shareholders.
• "Company Parties" means Company and Company’s predecessors in interest, successors, parents, subsidiaries, affiliates, and assigns, as well as each of their respective past, present, and future employees, directors, officers, shareholders, independent contractors, parents, subsidiaries, affiliates, predecessors in interest, successors, and assigns.
• "Content" means graphics, pictures, images, artwork, videos, animations, audio, sounds, music, audio-visual effects, text, titles, names, themes, dialogue, characters, stories, concepts, objects, virtual items, patterns, textures, designs, models, interactive features, code, scripts, software, metadata, digital works, suggestions, feedback, messages, reviews, files, documents, and all other content.
• "Dispute" means any dispute, claim, or controversy between you and Company Parties, including those related to or arising from the Services, or these Terms or Other Terms, including the formation, breach, termination, enforcement, interpretation, validity, scope, or applicability of the Terms, Other Terms, and the Arbitration Agreement included herein.
• "DMCA" means the Digital Millennium Copyright Act, 17 U.S.C. § 512.
• "FAA" means the Federal Arbitration Act, 9 U.S.C. § 1 et seq.
• "Ideas" means the results of thought.
• "IP" means any intellectual property or intellectual property rights, including any copyright, trademark, patent, trade secret, or other proprietary interests, whether registered or unregistered, under the Laws of any jurisdiction.
• "Laws" means all laws, rules, codes, statutes, ordinances, regulations, treaties, directives, and legal or regulatory requirements or guidance and agreements that apply to the Services or Content.
• "Licensed Parties" means Company Parties and their respective partners, representatives, agents and licensees.
• "Mobile Application" means a software application designed to run on mobile devices that provides access to our Services.
• "Mobile Services" means services or functionality we provide accessible via mobile devices, including apps, mobile-optimized versions of our website, push notifications, location-based services, and SMS, MMS, iMessage and other mobile-based communications.
• "NAM" means National Arbitration and Mediation (www.namadr.com).
• "NAM Rules" means NAM rules and procedures, including any supplementary rules and fee schedules, then in effect.
• "Notice of Dispute" or "Notice" means a notice of Dispute from you to any Company Party.
• "Notice Address" means 612 Andrew Higgins Blvd, New Orleans Louisiana 70130, to which a Notice of Dispute from you to Company Parties must be emailed.
• "Other Terms" means any other agreements, addenda, or terms entered into by you and Company that are governed by, or incorporate by reference, these Terms.
• "Our Content" means the Services, and any IP or Content owned or provided by or on behalf of Company Parties, including any software, technology, tools, designs, or templates provided to users.
• "Platform Terms" means the terms of use and other applicable policies for applicable third party platforms and AI Tools.
• "Services" means websites, mobile applications and any other programming, tools, applications, technical products, features, software, games, experiences, or documentation provided by Company and other Company Parties, as applicable.
• "Review" means a review about us or our products or services.
• "Subscription" means a recurring payment plan that grants you access to specific Content or parts of the Services for a defined period, which automatically renews until canceled.
• "Terms" means these Terms of Service, as updated from time to time.
• "Third Party Services" means software, features, products, platforms, and services, including AI Tools, operated or provided by companies or entities other than us.
• "You" or "you" means the person entering into these Terms with Company, or if the person is acting as a representative of an entity, that entity.
• "Your Content" means any Content you create, submit, store, upload, broadcast, provide or share using the Services, or otherwise provide to Company, but excludes Our Content or Content provided by other users.

III. Your Relationship With Us

A. What you can expect from us

Services. We may offer a range of Services, your use of which is governed by these Terms.

Update, develop, and enhance Services. We may develop new technology or features that improve or modify the Services. We may add or remove certain features, functionalities, or Services. If we make a significant change that impacts your use of the Services, or if we stop offering a service altogether, we will endeavor to notify you unless the situation is urgent.

Update, clarify, or amend these Terms. We may make non-material changes to these Terms or any Other Terms without notice, but if we make a change that materially affects your rights, we will provide you with notice (to the extent we have your contact information). If you do not agree with any Terms, you must stop using the Services. Your continued use constitutes agreement to the Terms.

B. What we expect from you

Follow all applicable rules. The permission we give you to use the Services lasts as long as you comply with (1) these Terms and (2) any Other Terms—which will be controlling if there is any conflict with these Terms.

Provide true information. You agree to give us true information only, and you understand that lying or not providing certain information may mean you won’t be able to access or use certain Services.

Give feedback or suggest improvements, if you want. If you give us any comments, feedback, or suggestions, you agree that Company Parties and all other Licensed Parties may use those submissions without notice, payment, or any other obligation to you. Company Parties do not accept unsolicited Content or Ideas from users.

Pay any fees that you owe, if you choose to access paid portions of the Services. Some Services are available at no cost; some may require a fee. All payments and fees are final and non-refundable, unless otherwise stated in Other Terms or on the Services.

Make certain promises (representations and warranties). By using the Services, you represent and warrant that:

1. you have the rights and ability to enter into these Terms and any Other Terms;
2. your use of the Services and performance under any Other Terms won’t violate any third party’s rights, applicable Laws or Platform Terms;
3. your use of the Services will be for your personal enjoyment only or as outlined in any Other Terms, but not for any commercial purposes without Company’s prior written authorization;
4. you exclusively own the rights in Your Content or have obtained all rights necessary to grant the rights granted hereunder;
5. the use of Your Content will not violate these Terms, Other Terms, any Laws or Platform Terms, or any rights of any third party; and
6. if Your Content uses any third party’s IP, such use is expressly permitted by the rights holder or otherwise permitted by fair use or other applicable Laws.

IV. Using the Services

A. Age Requirements

To use the Services, you have to be at least thirteen years old. If you are not legally considered an adult where you live, please ask your parent or legal guardian for help; only they are allowed to agree to these Terms for you. If you’re a parent or legal guardian allowing a minor to use the Services, you agree these Terms apply to you and that you’re responsible for their and your activity on the Services.

B. Your Account

You may need an account to access certain parts of the Services. Only you are responsible for what happens on your account and for keeping your passwords private and safe. You are only allowed to have one account. If you think your account was hacked, stolen, or used without your permission, contact us at contact@crewgood.com.

C. Authorized Entities

To use the Services on behalf of a person, organization, or entity, you need to be an authorized representative of that person, organization, or entity and you agree to these Terms on its behalf.

D. Mobile Services

Data Usage and Charges. Your mobile carrier’s standard charges, data rates and other fees may apply.

Compatibility. We do not guarantee full functionality or optimal user experience on all devices.

Security. Users are responsible for maintaining the security of their Mobile Devices, including keeping software up to date and protecting against unauthorized access.

E. Notifications and Messages

By opting in to receive communications via the Services, you agree to receive messages via SMS, MMS, iMessage or other electronic means for both transactional and marketing purposes. These messages may be sent using an autodialer and may be recurring. You can opt-out at any time by texting “STOP” in response to any message or by contacting us as outlined in our Privacy Policy. Text “HELP” for more information. Standard message, data, and other fees may be charged by your carrier. If you change or deactivate your mobile number, you agree to promptly update your account information.

F. Mobile Application

License. Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Mobile Application on a mobile device that you own or control, solely to access the Mobile Services for your own personal non-commercial purposes. For any App Store Sourced Application, you will only use it (i) on an Apple-branded product that runs iOS; and (ii) as permitted by the Apple App Store Terms of Service.

App Stores. The availability of the Mobile Application and Mobile Services is dependent on the App Store. These Terms are between you and Company and not with the App Store. As between Company and the App Store, Company is solely responsible for the Mobile Application, its content, maintenance, support, and warranty, and for addressing claims relating to it. You acknowledge that the App Store and its subsidiaries are third-party beneficiaries of these Terms and will have the right to enforce them.

Apple App Store. For any Mobile Application accessed through or downloaded from the Apple App Store: (1) these Terms are between you and Company only, not Apple, and Company is solely responsible for the app and its content; (2) Apple has no obligation to furnish maintenance and support; (3) in the event of any failure to conform to any warranty, Apple will refund the purchase price, and to the maximum extent permitted by law Apple will have no other warranty obligation; (4) Apple is not responsible for addressing any claims relating to the app; (5) in the event of a third-party IP claim, Company, not Apple, is responsible; (6) Apple and its subsidiaries are third-party beneficiaries and may enforce these Terms; and (7) you must comply with all applicable third party terms when using the app.

G. Using Services Responsibly

The Services are controlled and operated from the United States, and we do not represent that they are appropriate or available for use in any particular jurisdiction. Those who access the Services do so on their own initiative and at their own risk and are responsible for complying with all local laws.

The Services may allow you to access Third Party Services (paid or unpaid) subject to additional terms, including AI Tools operated pursuant to Platform Terms. If you access or interact with any Third Party Services, you do so at your own risk. We do not endorse any Third Party Services.

You WILL: treat Company, all other Licensed Parties, and all users of the Services with respect; and comply with all applicable Laws and Platform Terms.

You MAY NOT do any of the following, unless laws prohibit these restrictions or you have our advance written permission:

1. share, download, modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information obtained from or through the Services;
2. reverse engineer, decompile, disassemble, or decode the Services or any part thereof;
3. upload or distribute files that contain malicious code, viruses, or corrupted files;
4. use, reproduce or remove any proprietary notations (e.g., trademark or copyright notices);
5. use unauthorized software designed to modify the Services;
6. exploit the Services for any commercial purpose, including advertising or solicitation;
7. use the Services in any manner that could disable, overburden, damage, or impair them or interfere with any other party’s use;
8. attempt to gain unauthorized access to the Services, other users’ accounts, or connected systems;
9. use or attempt to use another person’s account or device without permission;
10. circumvent or thwart any technological measure or content protections;
11. use any robot, spider, crawler, scraper, or other automated device to access the Services or collect data;
12. introduce viruses, trojan horses, worms, logic bombs or other harmful material;
13. post Content that is harmful, harassing, unethical, fraudulent, obscene, abusive, or otherwise objectionable;
14. distribute deceptive or misleading statements, spam, or unauthorized promotion;
15. impersonate any other person or entity or misrepresent your affiliation;
16. violate any applicable Laws or third party platform terms; or
17. use the Services in any way not expressly permitted, or encourage others to do any of the foregoing.

V. Content on the Services

A. Our Content

The Services include Our Content, which belongs to Company Parties. As between you and Company Parties, the applicable Company Party remains the sole owner of Our Content. We give you permission to use Our Content solely to use the Services, subject to these Terms, but we (or other Licensed Parties) retain all IP in Our Content. You agree not to violate, infringe upon, or misappropriate our IP/Our Content.

B. Your Content

You own the IP in Your Content. However, you grant Company and all other Licensed Parties, including users of the Service, permission to use Your Content under the license below.

Unless otherwise agreed in writing, the scope of the license you grant is: (1) worldwide; (2) non-exclusive; (3) royalty-free; and irrevocable. Company and all other Licensed Parties may (but are not obligated to): copy, use, transmit, broadcast, reproduce, publicly perform, and publicly display Your Content; modify and prepare derivative works based upon Your Content; otherwise use, distribute, commercialize, and exploit Your Content; and sublicense these rights. These rights may be exercised for any lawful purpose, including operating and improving the Services and promoting Company and the Services. The license continues for as long as Your Content is protected by IP Laws.

C. Other People’s Content

The Services may give you access to Content that belongs to others. You can use it as permitted by the Services, these Terms, and any Other Terms, but these Terms do not grant you the right to use it in any other way without the rights holder’s permission.

D. Infringing Content

If you believe any user-generated Content violates your copyright, please submit a notification in accordance with the DMCA to Company’s DMCA Agent:

Attn: Civilized AI, doing business as Crewgood
612 Andrew Higgins Blvd
New Orleans, LA 70130
contact@crewgood.com

Notices related to trademarks, right of publicity, or IP matters may be sent to the same recipient. If any of Your Content is taken down after we receive a DMCA notice, you can send a counter-notification under section 512(g) of the DMCA. We may disable or terminate the accounts of repeat infringers.

E. Reviews

By submitting Your Content that contains a Review, you agree that: (1) the Review complies with these Terms; (2) you are actually a user of the service being reviewed; (3) the Review reflects your honest opinions or actual experience; and (4) you will disclose any material connection to Company Parties. We reserve the right not to post or to delete any Review we reasonably believe is fake, unlawful, unrelated, false or misleading, harassing or abusive, defamatory, or violative of these Terms, or that contains unlawful material, personal information, trade secrets, confidential information, personnel/medical files, or law-enforcement records. Reviews may be viewable by others.

VI. Issues, Claims, Risks, and Disputes

A. Warranty Disclaimer

WE PROVIDE THE SERVICES AS IS AND AS AVAILABLE WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT MAKE ANY WARRANTIES ABOUT THE SERVICES (OR ANY CONTENT OR FEATURES THEREOF), INCLUDING THEIR ACCURACY, RELIABILITY, AVAILABILITY, OR ABILITY TO MEET YOUR NEEDS.

B. Assumptions of Risk

Certain portions of the Services are made possible by third parties. Company Parties do not control any third parties and won’t be responsible for any losses or harm they cause. Content is for informational purposes only and should not be relied upon for significant personal, professional, medical, legal, or financial decisions. Consult a certified professional before making major decisions based on the Content. Any reliance on the information provided is at your own risk.

C. Limitation of Liability

NOTWITHSTANDING ANYTHING TO THE CONTRARY, TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL COMPANY PARTIES NOR ANY OTHER LICENSED PARTIES BE LIABLE (JOINTLY OR SEVERALLY) FOR: (1) ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE LOSSES, OR (2) DAMAGES ARISING FROM INTERRUPTIONS; DELETION OF FILES, EMAIL, OR DATA; SYSTEM ERROR, FAILURE OR MALFUNCTION; VIRUSES; DELAYS; OR LOSS OF PROFITS, DATA, USE, BUSINESS OR GOODWILL; OR (3) YOUR MISUSE OF OR RELIANCE ON THE SERVICES OR ANY CONTENT. THESE LIMITATIONS APPLY REGARDLESS OF THE FORM OF ACTION. UNDER NO CIRCUMSTANCES WILL COMPANY PARTIES’ AGGREGATE LIABILITY TO YOU EXCEED THE AMOUNT YOU ACTUALLY PAID TO COMPANY FOR THE SERVICE CAUSING THE DAMAGE (IF ANY) DURING THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE DISPUTE.

D. What Happens if You Break Our Rules

Before we take action, we may try to give you notice unless doing so would cause harm, compromise the Services, or violate any Law. If you violate the Law, these Terms, or any Other Terms and we do not act right away, that doesn’t mean we waive any rights. If Your Content violates these Terms, any Other Terms, or Law, or the rights of another person, we may remove it.

E. Termination

We may terminate your account and access to the Services if you violate these Terms, Other Terms, Law or Platform Terms, or the rights of another person, or for any other reason in our sole discretion. If this happens, any license granted to you is terminated immediately, and you won’t be entitled to any refunds.

F. Indemnification

You agree to defend, indemnify and hold Company Parties and all other Licensed Parties (and their officers, directors, shareholders, employees, or independent contractors) harmless from and against any claims arising out of or relating to your use or actual or alleged misuse of the Services, violation of these Terms or any Other Terms, Your Content, or your negligence or misconduct. Any Company Party may assume the exclusive defense and control of any matter subject to indemnification by you.

G. Resolving Disputes; Agreement To Arbitrate; Class Action and Jury Waiver

Last Updated: 11/20/24

PLEASE READ THIS SECTION (THE “ARBITRATION AGREEMENT”) CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. IT PROVIDES FOR RESOLUTION OF MOST DISPUTES THROUGH INDIVIDUAL ARBITRATION INSTEAD OF COURT TRIALS AND CLASS ACTIONS. THIS SECTION ALSO CONTAINS A JURY TRIAL WAIVER AND A WAIVER OF ANY AND ALL RIGHTS TO PROCEED IN CLASS, COLLECTIVE, PRIVATE ATTORNEY GENERAL, REPRESENTATIVE, OR CONSOLIDATED ACTION IN ARBITRATION OR LITIGATION TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Mandatory Individual Arbitration. Any Dispute, whether it arose before, on, or after you entering these Terms, and if not resolved through the informal dispute resolution procedure below, shall be exclusively resolved by individual, binding arbitration. The arbitrator, and not any court or agency, shall have exclusive authority to resolve any Disputes relating to the interpretation, applicability, enforceability, or formation of this Arbitration Agreement, including threshold arbitrability issues. Notwithstanding the foregoing and the Class Action/Jury Trial Waiver below, each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of IP rights. Either party may also elect to have Disputes heard in small claims court seeking only individualized relief. All Disputes must be filed within one year after the cause of action arose or be forever barred. If any Dispute is determined not to be subject to arbitration or small claims court, the exclusive jurisdiction and venue shall be the federal or state courts in New York, governed by New York law.

Class Action / Jury Trial Waiver. To the fullest extent permitted by law, each party waives the right to a trial by jury or to participate as a plaintiff or class member in any class, collective, private attorney general, representative, or consolidated proceeding (other than a Mass Filing). Unless both parties agree in writing, any arbitration will be conducted only on an individual basis. Both parties may participate in a class-wide settlement.

Opt-Out Procedures. To opt out of this Arbitration Agreement, you must send a written notice (“Opt-Out Notice”) by email to contact@crewgood.com within 30 days from the earlier of the date you first accessed the Services or first provided information after the posting of these Terms. The Opt-Out Notice must contain your full legal name, complete mailing and email address and phone number, a clear statement that you wish to opt out, and your signature. If you opt out, all other provisions of the Terms continue to apply. If Company Parties make future material changes to this Arbitration Agreement, you may reject the change by email within 30 days.

Rules and Governing Law — Mandatory Pre-Arbitration Notice and Informal Dispute Resolution. In the event of a Dispute, each party agrees to send the other a written Notice of Dispute (from you, emailed to the Notice Address). The Notice must include (i) the claimant’s full legal name, complete mailing address, and email address; (ii) a description of the nature and basis of the Dispute; (iii) relevant facts regarding the claimant’s use of the Services; and (iv) a personally signed statement from the claimant verifying accuracy. It must be individualized. The parties shall engage in a good faith effort to resolve the Dispute for 60 days (extendable by agreement); either party may request an individualized telephone or video settlement conference. Compliance with these procedures is a condition precedent to initiating arbitration; limitations periods are tolled while the parties engage in them.

If the Dispute is not resolved informally, all Disputes shall be resolved exclusively through final and binding individual arbitration rather than in court. Hearings will be conducted remotely to the extent possible. All Disputes shall be submitted to NAM in accordance with the NAM Rules, except as modified by this Arbitration Agreement. If NAM is unavailable, the Dispute shall be submitted to ADR Services in accordance with the ADR Services Rules. The FAA governs the interpretation and enforcement of this Arbitration Agreement; if the FAA and the applicable rules are found not to apply, New York law governs. At the conclusion of arbitration, the arbitrator shall issue a reasoned written decision. Counsel certify compliance with Rule 11 and similar laws, and the arbitrator may impose sanctions. Except as expressly provided, the arbitrator may grant any remedy that the parties could have received in court, including attorneys’ fees and costs where applicable.

Mass Filing Procedures. If NAM determines that 25 or more substantially similar arbitration demands presented by or with the assistance of the same law firm(s) or organization are submitted (a “Mass Filing”), NAM’s mass filing fee structure applies and the arbitrations proceed through a staged process: Stage One (up to 25 Demands per side / 50 total, resolved as a single consolidated arbitration, followed by global mediation of remaining Disputes); Stage Two (up to 50 additional Demands per side / 100 total, before a different arbitrator, followed by global mediation). If a Dispute is not resolved in the staged process, either party may opt the Dispute out of arbitration to be heard in court (Option One), or the Dispute continues in staged individual arbitration proceedings of up to 100 Demands at a time (Option Two). These Mass Filing Procedures do not authorize class arbitrations. If 20 or more substantially similar Disputes cannot be arbitrated by NAM and are presented to ADR Services, ADR Services shall administer them under the ADR Services Batching Procedure. Any party may engage with NAM, ADR Services, and/or the arbitrator to address apportionment of the arbitrator’s fees. The arbitrator may issue confidentiality orders and may award declaratory or injunctive relief only in favor of the individual party seeking relief.

Severability & Survival. If any provision of this Arbitration Agreement is found void or unenforceable, that portion shall be severable and, if possible, superseded by a valid provision matching the original intent; the remainder continues in force. If any court or arbitrator determines that the Class Action/Jury Trial Waiver is void or that a Dispute can proceed on a class or consolidated basis (other than the Mass Filing Procedures), then, after exhaustion of appeals, the parties shall be deemed not to have agreed to arbitrate that Dispute, and it must be litigated in a federal or state court in New York under New York law. This Arbitration Agreement survives termination of these Terms and supersedes any prior arbitration and class action/jury waiver agreements, except as provided in the opt-out provisions.

VII. Notice for California Users

Under California Civil Code Section 1789.3, California users of the online services are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.

VIII. Notice to New Jersey Users

The sections on indemnification and limitation of liability do not apply to New Jersey residents to the extent that New Jersey’s Truth-in-Consumer Contract, Warranty, and Notice Act (N.J.S.A. §§ 56:12-14 to 56:12-18) prohibits such application.

IX. Miscellaneous

You may not assign or transfer any of your rights or obligations under these Terms without our prior written permission. We may assign or transfer any of our rights or obligations without your permission and without notice.

If any clause is found invalid, unenforceable, void, voidable, or illegal, that clause will be severed and the remainder given full force and effect.

These Terms, together with Other Terms, represent the entire agreement between you and us and supersede any prior agreements or understandings. All provisions that would reasonably be expected to survive termination (including those related to IP, limitation of liability, and indemnification) will do so.

Our failure to enforce any right or provision will not constitute a waiver of future enforcement. We will be excused from performance to the extent prevented or delayed by events beyond our reasonable control (e.g., acts of God, war or terrorism, riots, quarantines/pandemics/epidemics/embargoes, labor strikes). There are no third-party beneficiaries except as expressly provided.

If you have questions about these Terms, please inquire at contact@crewgood.com.